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Privacy Policy

1. Data Controller

This Privacy Policy has been prepared by Bridgeons as the data controller for the purpose of explaining how personal data is collected, used, processed, stored, and protected.

2. Personal Data We Process

Bridgeons may process the following personal data:

  • Name and surname
  • Email address
  • Phone number
  • Company name
  • User role
  • RFQ, quote, order, and production process data
  • Product specifications, quantities, materials, delivery, and logistics information
  • IP address, device information, and browser information
  • Platform usage and transaction logs

3. Purposes of Processing

Personal data may be processed for the following purposes:

  • Operating the platform
  • Creating and managing user accounts
  • Managing customer and manufacturer matching processes
  • Managing RFQ and quotation workflows
  • Tracking production, quality, packaging, and logistics processes
  • Performing AI-supported analysis and optimization
  • Ensuring security and preventing misuse
  • Communicating with users

4. Legal Basis

Depending on applicable law, personal data may be processed on the basis of:

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • User consent where required

5. Sharing of Personal Data

Personal data may be shared with the following parties for platform operation:

  • Customer users
  • Manufacturer users
  • Infrastructure and technology service providers
  • Email, hosting, database, and authentication providers

Bridgeons does not sell personal data to third parties for advertising purposes.

6. AI-Supported Data Processing

Bridgeons may use AI-supported systems to analyze supplier suitability, evaluate RFQ and quote information, and optimize production and logistics processes.

These systems are used for decision support. Data processed on the platform may be analyzed to improve service quality and operational efficiency.

7. Cookies

Bridgeons uses cookies on its website and platform. For more information, please review the Cookie Policy.

8. Data Security

Bridgeons implements technical and organizational measures to protect personal data against unauthorized access, unlawful processing, loss, alteration, or disclosure.

9. Data Retention

Personal data is retained for as long as necessary for the purposes of processing and for the retention periods required under applicable law. When the retention period expires, data is deleted, destroyed, or anonymized.

10. User Rights

Depending on applicable law, users may have the following rights:

  • Right to access personal data
  • Right to request correction
  • Right to request deletion
  • Right to object to processing
  • Right to restrict processing
  • Right to data portability where applicable
  • Right to withdraw consent where processing is based on consent

11. Requests

Users may submit privacy-related requests by contacting Bridgeons. Requests will be evaluated and responded to in accordance with applicable law.

12. International Processing

Bridgeons may work with service providers and business partners located in different countries. Where personal data is transferred internationally, Bridgeons takes appropriate steps required under applicable privacy laws.

13. Contact

contact@bridgeons.com

14. Updates

This Privacy Policy may be updated from time to time.