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Privacy Notice

1. Data Controller

This Privacy Notice has been prepared by Bridgeons as the data controller to explain how personal data is processed within the Bridgeons platform.

Bridgeons is committed to processing personal data lawfully, fairly, transparently, and proportionately.

2. Personal Data Processed

Bridgeons may process the following personal data:

  • Name and surname
  • Email address
  • Phone number
  • Company name
  • User role
  • Country and city information
  • RFQ, order, quote, and production process information
  • Product specifications, quantity, material, delivery, quality, and logistics information
  • IP address
  • Device and browser information
  • Platform usage records
  • Form and message contents

3. Purposes of Processing

Personal data may be processed for the following purposes:

  • Creating and managing user accounts
  • Matching customer and manufacturer users through the platform
  • Managing RFQ, quotation, order, and production workflows
  • Tracking production, quality control, packaging, and logistics processes
  • Ensuring platform security
  • Responding to user requests
  • Conducting communication activities
  • Performing AI-supported analysis, scoring, and operational optimization
  • Improving service quality
  • Complying with legal obligations

4. Legal Basis

Depending on applicable law, personal data may be processed on the basis of:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests
  • Establishment, exercise, or defense of legal claims
  • Consent where required

5. Sharing of Personal Data

Personal data may be shared with the following parties for platform operation:

  • Customer users
  • Manufacturer users
  • Suppliers and business partners
  • Technology infrastructure providers
  • Authentication, database, hosting, and email service providers
  • Authorized public institutions where legally required

Bridgeons does not sell personal data to third parties for advertising purposes.

6. International Data Transfers

Bridgeons may work with service providers, manufacturers, or business partners located in different countries due to its global sourcing model. In this context, personal data may be transferred internationally where necessary and in accordance with applicable privacy laws.

Appropriate safeguards are applied where required.

7. AI-Supported Processing

Bridgeons may use AI-supported systems for RFQ evaluation, supplier suitability analysis, quote comparison, risk assessment, production optimization, and logistics optimization.

These systems are used for decision support. Bridgeons seeks not to make decisions that produce legal effects or similarly significant adverse effects solely through automated processing.

8. Data Security

Bridgeons implements technical and organizational measures to protect personal data against unlawful processing, unauthorized access, loss, alteration, or disclosure.

9. Data Retention

Personal data is retained for as long as necessary for the purposes of processing and for the retention periods required under applicable law. After the retention period expires, data is deleted, destroyed, or anonymized.

10. User Rights

Depending on applicable law, users may have the following rights:

  • Right to know whether personal data is processed
  • Right to access personal data
  • Right to request correction
  • Right to request deletion
  • Right to object to processing
  • Right to restrict processing
  • Right to data portability where applicable
  • Right to withdraw consent where processing is based on consent
  • Right to object to automated decision-making where applicable

11. Requests

Users may submit privacy-related requests by contacting Bridgeons. Requests will be evaluated and responded to in accordance with applicable law.

12. Contact

contact@bridgeons.com

13. Updates

This Privacy Notice may be updated from time to time.